1 week ago
I rarely post comments on websites like this, but in this case, it is warranted. Rod Ladman’s excellent customer service deserves a special mention to anyone considering high-end/custom blinds. I’m a homeowner in the Lakes Region, and I first bought my Hunter Douglas motorized shades from Rod Ladman more than a decade ago. Rod did a professional job with the initial measuring and installation, as you might expect. Where Rod has distinguished himself, however, has been in his sustained level of excellent customer service AFTER THE SALE. Over the years, I have had very few instances when my Hunter Douglas blinds have needed services – only three, in fact. But when I have needed help, Rod has been responsive and timely in getting the blinds in great working order under the original warranty. I give him high marks, and I’m confident others will too.
Mark Poirier – NH
I waited 10 months after the job was completed to write this review, but I wasn’t planning on writing it either. Rod Ladman’s install was done in January 2017, it is now almost December 2017. Why I waited so long? Because I rarely write reviews. I read them a lot but I don’t have time and frankly interest to write them, there’s enough people out there willing to do that…
I used to own and manage a successful small business chain for 28 years. I’m picky, very picky, and in this often fake world of promises (advertising $$…) the truly good people MUST be rewarded. That’s why I’m writing this review.
We had Rod design and install powered shades on 13 windows and doors of ours overlooking Lake Winnipesaukee. Some of them were panoramic as big as 13 x 9 ft, some as short as 12 inch window transoms. He opted to do programmable remote controls, see-through 95% UV protective views, the whole 9 yards, something which in NO WAY I COULD DO MYSELF and I had thought of my handyman skills quite highly with 30+ years of doing a lot of installations myself. The outcome of what Rod did not just surprised me and my wife it but took our breath away. Again, we are picky…
Rod Ladman’s DESIGN: 10 out of 10 (he talked to us in depth to understand what we wanted). A thoughtful man, detailed. He brought up all the technicalities and real life consequences. Wow.
PRODUCT QUALITY: the shades are 21st century. Stunning. And probably forever as far as durability. Extremely sturdy, UV resistant and well made.
SUPPORT: I just had an issue with a battery of one of the 13 units, almost a year later. Rod’s associate called me and said that they’re coming to replace the entire motor/battery module. At no charge.
I highly and unequivocally recommend Rod Ladman’s Window Design to anyone who wants their windows or awnings to be awesome, elegant and 21 century, and I don’t say it lightly. Rod doesn’t know I’m writing this, he never asked me to.
Great guy, great product, great service. Great company. I highly recommend him and his staff over any competition in NH.
Roman Legocki – Moultonborough NH
I would like to recommend Rod Ladman for window treatments in your home. I was able to set up a date quickly and he was here promptly at the time we scheduled. He never rushed me in deciding what I wanted. Later, the installation went smoothly and the results were perfect. I am very happy with my home’s new look!
Hedy Mikelinich – Moultonboro, NH
““Rod Ladman is an exceptional professional who brings creative talent to your window treatment project and cost effective solutions. He stands behind his workmanship and his products, resulting in long term relationships with his customers. It is a pleasure to recommend him, as I have been a satisfied customer for over 20 years”
EA, Newfound Lake, NH
““Rod Ladman, based in Meredith, New Hampshire. has spent a good deal of time with us designing, deciding, and doing the work to screen our six-window new sun room. The outcome is better than we could have wished for. Working with Rod was a pleasure; he was always at the ready and got the job done on time.”
Susanna & Costa Joannidis, Sandwich, New Hampshire
I Had an energy audit and it was recommended that we add a window treatment to reduce heat loss. Went online and quickly got lost and confused on the amount of products and information. Contacted Ladman’s Window Designs and Rod and Brian came to our house and 3 weeks later week have beautiful, energy efficient, Hunter Douglas Honeycomb Shades installed on all our windows and glass sliding doors. Quality product, great service and price!”
Denis and Evelyn McAuliffe, Center Harbor, New Hampshire
Kieth & Bryan worked on some damaged shade pulls on June 17. In addition they check all the rest to make sure the blinds were working properly. Great workers, On Time and Great price. Thank you Keith.”
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